Further to your letter of ____ [state date] requesting certain discounts, we are sadly, in the regrettable position of having to refuse your request. All our clients are valued clients and we wish to retain their goodwill and custom throughout the years to come.
However, production costs and the cost of transportation are such, that only those clients that are able to guarantee minimal quantities, far exceeding those quantities for which you have so far engaged your company, may qualify for a ...
